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filler@godaddy.com
Last Updated 04.12.2025
Welcome to Fusion-Bound. By placing an order through my website, you agree to the following terms and conditions. Please read them carefully.
1. General Information
Fusion-Bound is a small UK-based creative business specialising in Fusion-Flow rope products, accessories, and digital items. These terms govern your use of the website and any purchases you make.
2. Products
All product descriptions, images, and prices are listed as accurately as possible.
Colours may vary slightly due to screen differences.
Handmade items may vary slightly in appearance due to natural variations.
3. Orders and Payment
Your order is confirmed once payment is successfully processed.
We reserve the right to decline or cancel an order (eg. stock issues, incorrect pricing, suspicious activity).
4. Shipping
I ship from the UK using Royal Mail tracked services.
Delivery times are estimates and may vary.
Fusion-Bound is not responsible for delays caused by postal or customs processes.
Customers are responsible for providing an accurate delivery address.
5. Custom and International Orders
International customers are responsible for any customs fees, taxes, or import duties.
Customs delays are out of my control.
6. Copyright and Content
All product designs, photography, branding, and written content are owned by Fusion-Bound (Natasha Tovey).
You may not copy, reproduce, or use content for commercial purposes without permission.
7. User Behaviour
By using this website, you agree NOT to:
Engage in unlawful, abusive or harmful behaviour..
Attempt to misuse the website.
Copy website content without permission.
8. Liability
Fusion-Bound is not liable for losses due to postal delays, misuse of products, or third party service issues.
Rope should always be used safely and responsibly.
I do not accept responsibility for injuries resulting from misus.
9. Account and Data
Any personal information is processed in line with our privacy policy.
You are responsible for keeping your account details secure.
10. Changes to Terms
Fusion-Bound may update these terms at any time.
Updates will appear on this page.
Last Updated 04.12.2025
I want you to be happy with your purchase. This policy explains how returns and refunds work.
1.Eligibility for Returns
Physical products can be returned if:
You contact me within 14 days of delivery.
Items are UNUSED, UNWASHED, and in ORIGINAL CONDITION.
Rope must be UNOPENED and NOT HANDLED for safety/hygiene reasons.
Digital files are non-refundable (due to instant access).
2.Non-Returnable Items
Digital downloads.
Custom orders.
Used rope.
Sale items.
3. Wrong, Damaged or Faulty Items
If your item arrives damaged or incorrect, please contact me within 7 days with photos.
I will replace the item or offer a refund.
4. How to start a return
Email: Tasha.Tov@icloud.com
Include:
Name
Order Number
Reason for return
Photos (If item is faulty)
I will provide the return address and instructions.
5. Return Shipping
Buyers are responsible for return postage unless the item was faulty or incorrect.
I recommend tracked shipping, as I cannot refund lost returns.
6. Refunds
Refunds are processed within 3-5 working days, once the item is received and inspected.
Refunds go back to your original payment method.
Shipping fees are non-refundable unless the error was mine.
Fusion-Bound